Member Spotlight: Banner Bank, Mariana Sandoval (NMLS45064)

Years in Business: 125 years

What Is Your Company’s Vision?

Our vision drives us. And it’s simple: We want to be the best provider of financial services in the West. We also live by a set of core values. It guides all we do.

Do The Right Thing – It sounds simple. If we make a mistake, we’ll own up to it and work with clients to develop a solution.

Honesty and Integrity – We expect nothing less from one another and commit to a completely honest relationship with our clients in which we behave with the utmost integrity to protect you, your money and your privacy.

Mutual Respect – We treat our clients, our vendors and our employees with dignity and respect, always.

Quality – We aim to continuously improve everything we do.

Trust – Earning and keeping the trust of our clients, employees and shareholders is critical to our ongoing success. We were recently honored in Forbes as one of the nation’s 50 Most Trustworthy Financial Institutions.

Teamwork – We recognize that we need one another to meet the needs of our clients. Our teams work across business units and geographies to make sure our clients get the best possible service and product solutions.

Please Describe Your Services

My focus is to help everyone achieve their dream into getting a new home and here at Banner Bank we have a lot of unique programs that could assist anyone’s home needs. I specialize in FHA, VA, USDA, Conventional/Construction loans and Affordable Mortgage Program. I am also a prefer lender for NEDCO in Salem, Oregon. NEDCO currently has a down payment assistance project reinvest, eligible homebuyers may qualify for the amount $10,500 is an interest-free loan and will be repaid upon the sale of the home or refinance of the first mortgage.

What makes Banner Bank Stand out?

I am a big believer in Good Customer Service which involves giving customers a good first impression of the business, with a friendly greeting and helpful attitude, as well as a lasting good impression. Determining the customer’s needs and solving any clients concern’s quickly will lead to a satisfied return.

How Do you Provide Your Services?

I work for my clients if they are available on Sunday I am available too! If they can only meet after business hours, I am available too! Clients appreciate my flexibility of my working schedule.

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